How We Help You
The health care you need is not always local. When you or your family need regular or emergency health care that requires a stay in a hotel, MedStay is here to help.
MedStay is a free concierge reservation service for patients and their family members.
With a simple phone call to one of our service team members, you can share your family’s needs and we’ll find and book exactly the right hotel for you at the very best rate.
Our staff members know all of the local hotels and can tell you which ones
- are nearest to your hospital
- offer hospital shuttle service
- are pet friendly
- have luxury amenities
- have staff trained to receive hospital patients
- offer furnished apartments
- include free meals with lodging
- are least expensive
Our staff has been working with the local hotels and health care facilities in the Triangle NC area for years. We often know how long you’re likely to need a hotel for many of the procedures our clients require. We understand the special pressures a healing person and their family and caregivers are under, and you’ll always receive a helpful, compassionate response when you call MedStay.
And whether you book the least or the most expensive hotel in Durham, Chapel Hill, and surrounding areas, MedStay will get you the best rates that hotel offers, guaranteed.
“My husband has been treated at Duke Hospital since January 2010. Just prior to our last visit we learned of MedStay through a friend whose husband was also being treated at Duke. Being able to call a number and immediately be connected to someone who can assist you is fabulous. The Washington Duke Inn is definitely a Five Star hotel. We are most grateful there is a service which makes it affordable. As a caretaker, being able to sit outside and enjoy the grounds while my husband rests makes the stay so much easier. Sam and his staff are incredibly warm and helpful. Thank you for this lovely service.” Eva Gill




